Monthly Archives: February 2016

Special Tool Organization Website Enhancements

A recent update to the GM Special Tool Organization website at gmtoolorg.service-solutions.com (Fig. 1) is helping to make this valuable resource even better. The website enables dealerships to quickly inventory and manage newly released and current essential and special service … Continue reading

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Data Bus Diagnostic Tool Update

The latest version of Data Bus Diagnostic Tool software has been recently released to help technicians better locate wiring and connector concerns in a vehicle’s Controlled Area Network (CAN) bus.   DBDT version 1.3 can now monitor up to four … Continue reading

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Updated Browser Support in New Dealership Infrastructure Guidelines

Internet Explorer (IE) 11 is the only version of the web browser that will continue to receive technical support and security updates from Microsoft. In addition, IE 11 is now the minimum and recommended browser for GM Techline applications.   … Continue reading

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Diesel Exhaust Fluid Quality Poor Message Conditions

The Exhaust Fluid Quality Poor message, sometimes followed by other Diesel Exhaust Fluid (DEF) messages, may appear on the Driver Information Center of 2010–2016 Express and Savana vans and 2010–2016 Silverado HD and Sierra HD models equipped with the 6.6L … Continue reading

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Proper Fastener Torque Check on Internal Battery Repairs

During internal high voltage battery repairs on hybrid and electric vehicles, it’s critical to always double check the torque of all fasteners and follow all warnings and cautions covered in the appropriate Service Information.   High voltage fasteners are identified … Continue reading

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The Breaking Point: Use Caution around Exposed Volt Windshield

When the Dash Upper Extension Panel Opening Cover on the 2016 Volt is removed, be sure to use caution working around the exposed windshield. Contacting the bottom edge of the windshield may cause the glass to chip, crack or break. … Continue reading

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Fuel Gauge Will Not Read Below 1/2 Tank

The fuel gauge may not go above or below 1/2 tank on some 2015-2016 Colorado and Canyon models.   If this condition is found, inspect the fuel level sender to ensure it is in the correct slot of the fuel … Continue reading

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No 4th, 5th, and 6th Gears

Some 2015-2016 Silverado, Suburban, Tahoe, Sierra, Yukon and Yukon XL models equipped with the 6L80 automatic transmission (RPO MYC) may have a condition where the 4th, 5th, and 6th gears cannot be engaged. DTC P0796 (Pressure Control Solenoid Valve 3 – … Continue reading

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Service Know-How

10216.02D – Emerging Issues February 11, 2016   To view Emerging Issues seminars: • Log in to www.centerlearning.com –   Select Resources > Service Know-How/TECHAssist > Emerging Issues > Searchable Streaming Video; or –   Select Catalog to search for the course … Continue reading

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Bulletin Review – January 2015

 

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